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Returns Policy

Return Policy for on-line purchases from this Site

We hope you are delighted with your Katib merchandise. If you're short of an item in your order, wrong item was received, or it's damaged, please contact us at 021-32400142 within 24 hours of delivery and we'll take care of things for you. If an item doesn’t meet your needs or changed your mind for any reason and you wish to return, we will have to charge a restocking fee in addition to pick up charge, and should be reported within 3 days from date of delivery. Returned goods should be un-opened and in their original packaging.